Our Policies
Table of Contents
Market Exclusivity Guarantee
PPC Performance Clarity
At Hive Marketing, we strive to create effective pay-per-click (PPC) campaigns tailored to meet your unique business needs. However, it’s important to understand that while PPC can often provide immediate visibility and traffic, instant results are not guaranteed for every campaign. The effectiveness of PPC advertising builds over time; an older campaign tends to perform better as it benefits from ongoing optimization and learning from accumulated data. This means that patience and continuous refinement based on analytical insights are crucial to achieving the desired outcomes. We are committed to transparency and setting realistic expectations, ensuring that you are fully informed about the nature of digital advertising and its potential variability in results. Our goal is to work closely with you to maximize the effectiveness of your campaigns and achieve sustained success.
Payment Policy
At Hive Marketing, we are committed to providing clear and straightforward payment terms to ensure a seamless business relationship with our clients. We accept payments via credit card and bank transfers via Quickbooks. Full payment details and due dates are specified in each client agreement. Invoices are issued at the beginning of each service period, and payment is due on receipt.To maintain uninterrupted service, timely payments are crucial. Late payments may incur a late fee of 1.5% per month on any outstanding balance. If a payment is delayed by more than 15 days, services may be paused until the account is settled. Clients wishing to discuss their payment options or facing issues with timely payments are encouraged to contact our billing department promptly to arrange a suitable payment plan. We strive to be flexible and understanding, aiming to support your business needs while ensuring the sustainability of our services.
Cancellation Policy
At Hive Marketing, we understand that business needs can evolve, leading to changes in service requirements. If you decide to cancel your services with us, we require a 30-day notice, or as outlined in your service agreement. This advance notice allows us both to adequately prepare for the transition and ensure that all ongoing campaigns are concluded effectively, preserving the integrity and performance of the work done. Our 30-day notice policy is aligned with industry standards and is designed to provide sufficient time for both parties to handle the administrative and operational adjustments required. We appreciate your cooperation and understanding in adhering to this policy, which helps us maintain our commitment to service excellence and client satisfaction.
Terms & Conditions
1. Introduction
Welcome to Hive Marketing! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Hive Marketing if you do not agree to all of the terms and conditions stated on this page.
2. Intellectual Property Rights
Unless otherwise stated, Hive Marketing and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Hive Marketing for your personal use, subject to restrictions set in these terms and conditions.
3. User Content
In these terms and conditions, “User Content” means any material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose. You grant Hive Marketing a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media.
4. Acceptable Use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of Hive Marketing or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
5. Limitation of Liability
In no event shall Hive Marketing, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website, whether such liability is under contract. Hive Marketing, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
6. Indemnification
You hereby indemnify to the fullest extent Hive Marketing from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these terms.
7. Variation of Terms
Hive Marketing is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis.
8. Assignment
Hive Marketing is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.
9. Entire Agreement
These terms constitute the entire agreement between Hive Marketing and you in relation to your use of this website and supersede all prior agreements and understandings.
10. Governing Law & Jurisdiction
These terms will be governed by and interpreted in accordance with the laws of the state in which Hive Marketing operates, and you submit to the non-exclusive jurisdiction of the state and federal courts located in that state for the resolution of any disputes.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Hive Marketing
Email: hivemarketingteam@gmail.com
Intellectual Property Policy
Hive Marketing is committed to respecting and protecting intellectual property rights and expects the same commitment from its employees, contractors, and partners. This policy outlines the principles and guidelines for the management and protection of intellectual property within the company and in relation to our clients.
- Ownership of Intellectual Property: All work products created by employees or contractors of Hive Marketing during the course of their employment or contractual relationship, including but not limited to digital content, marketing strategies, graphics, website designs, and textual materials, are the exclusive property of Hive Marketing unless specified otherwise in a written agreement. This includes work created using company resources or that is related to company business.
- Client Work: Intellectual property created specifically for a client under a service agreement will generally belong to the client, provided that full payment for the services has been received by Hive Marketing. Hive Marketing retains the right to use any general skills, knowledge, and experience, and any pre-existing works incorporated into these materials, without restriction.
- Protection of Intellectual Property: Hive Marketing takes the protection of intellectual property seriously and employs various security measures to safeguard it. Employees and contractors are required to adhere to all security protocols and are prohibited from sharing confidential and proprietary information with unauthorized parties.
- Use of Third-Party Intellectual Property: Hive Marketing respects the intellectual property rights of others and expects its employees and contractors to do the same. Any use of third-party intellectual property within Hive Marketing’s work, including content, images, and tools, must be properly licensed or fall within fair use provisions. Employees are required to verify the appropriate permissions or licenses are obtained before incorporating such materials into their work.
- Compliance and Enforcement: Violations of this Intellectual Property Policy may result in disciplinary action, up to and including termination of employment or contracts. Hive Marketing reserves the right to take legal action against individuals or entities that violate our intellectual property rights.
This policy ensures that intellectual property created at and for Hive Marketing is managed appropriately, protects the company’s assets, and respects the rights of third parties. Compliance with this policy is essential for maintaining the integrity and value of our creative and intellectual output.
Privacy Policy
We are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.hivemarketingteam.com, engage our services, or interact with us in other ways.
Information We Collect We collect various types of information, including:
- Personal Identification Information (PII): Name, email address, telephone number, mailing address, and other contact details.
- Business Information: Business name, service details, and other pertinent information related to your home service business.
- Technical Information: IP addresses, browser types, browser language, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information on how you use our website, products, and services.
How We Use Your Information We use the information we collect for several purposes:
- To provide and maintain our services, including monitoring the usage of our services.
- To manage your account: to manage your registration as a user of the Service.
- To perform a contract: development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer.
- To manage your requests: To attend and manage your requests to us.
- 10DLC Compliance: No mobile numbers will be shared with third parties for marketing purposes.
Duration Information is Retained: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We do not retain information long-term, information is purged from our system periodically. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.
Disclosure of Your Information: As a rule, we do not share your personal information with third parties except as necessary to:
- Provide the services you have requested.
- Comply with applicable laws, respond to governmental inquiries or requests from public authorities.
- Protect the rights, privacy, safety, or property of Hive Marketing, site visitors, clients, or the public.
- Permit us to pursue available remedies or limit the damages that we may sustain.
- Enforce our website terms and conditions.
Data Security: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use secure protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
Third-Party Websites: Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy: Hive Marketing reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any personal information. This Privacy Policy was last updated on the date indicated above. Any changes to our Privacy Policy will be communicated through our website or by email, as appropriate, and will become effective upon posting. We will notify you of any significant changes to our Privacy Policy and indicate at the top of the policy when it was most recently updated. Your continued use of our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.